Distance Sales Agreement

1. The Seller

Octolyze Technology Inc. — Mimar Sinan Mah. 307. Sok. No:2, Atakum / Samsun, Türkiye — Tax No: 0671007700 — [email protected] (the “Seller”, “we”).

2. The Buyer

The account holder who purchases a subscription, using the name, email, and billing details provided at checkout (the “Buyer”, “you”). You confirm you are at least 18 and able to enter a binding contract.

3. Subject of the Agreement

The subject is the Buyer’s purchase of a paid Octolyze subscription plan — access to the Service’s crawling, auditing, scoring, and reporting features up to that plan’s limits, for the billing period purchased. The characteristics and price of each plan are those shown on the pricing section at the time of order.

4. Price & Payment

Plan prices are those displayed at checkout and are billed in advance, monthly or annually, through our payment processor. Prices are in USD and tax-inclusive — no additional tax is added at checkout. By subscribing, you authorize recurring charges for the same term until you cancel. We may change prices with reasonable prior notice; changes apply from your next renewal, never to a period already paid.

5. Delivery of the Service

Delivery is electronic and immediate. When payment is confirmed, your plan is activated on your account and you access it at app.octolyze.com. There is no carrier, shipping cost, or delivery address. Where an account is pending verification or approval, the plan is delivered as soon as it is approved. Full details are in Delivery & Returns.

6. Right of Withdrawal

Because the Service is supplied digitally and its performance begins immediately, the statutory right of withdrawal ends once you begin using the Service with your express consent — for example, running a crawl or generating a report. Until you first use it, you may withdraw within 7 days of purchase for a full refund. By starting to use the Service within this period, you acknowledge that you lose the right of withdrawal for that period.

7. Refunds

A full refund is available within 7 days of purchase only if the Service has not been used at all (no crawl run, no report generated). Once used, and after the 7-day window, payments are non-refundable, including for partial periods and unused quota. To request a refund, email [email protected]. This does not limit any non-waivable rights you have under applicable consumer law.

8. Cancellation

You may cancel at any time from your account settings or by contacting us. Access continues until the end of the period already paid for, and no further charges are made after cancellation.

9. Buyer Obligations

You agree to provide accurate account and billing information, to keep your credentials secure, and to use the Service only for websites you own or are authorized to analyze, in line with our Terms of Service (including the Acceptable Use rules). Misuse may lead to suspension without refund.

10. Seller Obligations

We agree to make the purchased plan available for its billing period, to describe plans and prices accurately before purchase, and to handle refunds and cancellations as set out above. We aim for high availability but do not guarantee uninterrupted or error-free operation; the Service provides informational analysis and does not guarantee any specific ranking or outcome.

11. Personal Data

Personal data is processed as described in our Privacy Policy and, where applicable, our GDPR commitments. By entering this agreement you acknowledge that policy.

12. Governing Law & Disputes

This agreement is governed by the laws of the Republic of Türkiye. For disputes, the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and Consumer Courts at the Buyer’s or the Seller’s place of residence are competent up to the limits announced each year by the Ministry of Trade; otherwise the courts and enforcement offices of Samsun, Türkiye have jurisdiction.

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13. Contact

Questions about this agreement? Contact [email protected].